Platinum

$295.00 / month

Membership Includes:

  • Availability to make appointments 7 days a week 9am-9pm at a priority level of no more than 1 business day from the call
  • Appointments to be scheduled at next available time/date at a rate of $140/hr for one technician or $210/hr for two technicians
  • 24/7 remote phone support
  • Active monitoring of network equipment
  • Free loaner equipment when products need to go in for service (where available)
  • Service provider concierge service (where we communicate with Spectrum, Frontier, etc on your behalf)
  • Availability outside of business hours for on site support at a rate of $280/hr for one technician (no option for two technicians)
  • Semi-annual system review and firmware updates

Category:

Description

Membership Includes:

  • Availability to make appointments 7 days a week 9am-9pm at a priority level of no more than 1 business day from the call
  • Appointments to be scheduled at next available time/date at a rate of $140/hr for one technician or $210/hr for two technicians
  • 24/7 remote phone support
  • Active monitoring of network equipment
  • Free loaner equipment when products need to go in for service (where available)
  • Service provider concierge service (where we communicate with Spectrum, Frontier, etc on your behalf)
  • Availability outside of business hours for on site support at a rate of $280/hr for one technician (no option for two technicians)
  • Semi-annual system review and firmware updates

 

Our Terms and Services