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Platinum
$295.00 / month
Membership Includes:
- Availability to make appointments 7 days a week 9am-9pm at a priority level of no more than 1 business day from the call
- Appointments to be scheduled at next available time/date at a rate of $140/hr for one technician or $210/hr for two technicians
- 24/7 remote phone support
- Active monitoring of network equipment
- Free loaner equipment when products need to go in for service (where available)
- Service provider concierge service (where we communicate with Spectrum, Frontier, etc on your behalf)
- Availability outside of business hours for on site support at a rate of $240/hr for one technician (no option for two technicians)
- Semi-annual system review and firmware updates
Description
Membership Includes:
- Availability to make appointments 7 days a week 9am-9pm at a priority level of no more than 1 business day from the call
- Appointments to be scheduled at next available time/date at a rate of $140/hr for one technician or $210/hr for two technicians
- 24/7 remote phone support
- Active monitoring of network equipment
- Free loaner equipment when products need to go in for service (where available)
- Service provider concierge service (where we communicate with Spectrum, Frontier, etc on your behalf)
- Availability outside of business hours for on site support at a rate of $240/hr for one technician (no option for two technicians)
- Semi-annual system review and firmware updates
Our Terms and Services
