Uncategorized

Showing all 4 results

  • Platinum

    $295.00 / month

    Membership Includes:

    • Availability to make appointments 7 days a week 9am-9pm at a priority level of no more than 1 business day from the call
    • Appointments to be scheduled at next available time/date at a rate of $140/hr for one technician or $210/hr for two technicians
    • 24/7 remote phone support
    • Active monitoring of network equipment
    • Free loaner equipment when products need to go in for service (where available)
    • Service provider concierge service (where we communicate with Spectrum, Frontier, etc on your behalf)
    • Availability outside of business hours for on site support at a rate of $240/hr for one technician (no option for two technicians)
    • Semi-annual system review and firmware updates
    Sign up now
  • Gold

    $95.00 / month
    Membership Includes:
    • Availability to make appointments 5 days a week 9am-4pm at a priority level of no more than 2 working days from the call
    • Appointments to be scheduled at next available time/date at a rate of $140/hr for one technician or $210/hr for two technicians
    • 24/7 remote phone support
    • Active monitoring of network equipment
    • Free loaner equipment when products need to go in for service (where available)
    • No availability outside of business hours for on-site support
    Sign up now
  • Silver

    $65.00 / month
    Membership includes:
    • Availability to make appointments Monday-Friday from 9am-4pm at a priority level of no more than 5 business days from the call
    • Appointments to be scheduled at next available time/date at a rate of $140/hr for one technician or $210/hr for two technicians
    • 24/7 remote phone support
    • No availability outside of business hours for on-site support
    Sign up now
  • Bronze

    $0.00 / month
    Membership includes:
    • Availability to make appointments Monday-Friday from 9am-4pm
    • Appointments to be scheduled at next available time/date at a rate of $165/hr for one technician or $265/hr for two technicians
    • No remote phone support
    • No availability outside of business hours for on-site support
    Sign up now